Booking Conditions
Unless otherwise stated our booking terms and conditions are as follows:
1. 50% Deposit due on Booking
2. Final Balance is due 2 weeks before check-in date or immediately upon booking date is less than 2 weeks before check-in date.
3. Villa Cancellations – Deposits are NOT refundable. Cancellations can be made up to 1 month prior to booking. We highly suggest that you purchase travel insurance to cover the cost if you need to cancel, for special circumstances deposit can be used towards future stay.
4. Any transportation or additional booked items such as tours are not refundable.
5. All prices are quoted in US$ or IDR and include all local Taxes and Service Charges.
The following Terms and Conditions apply to your stay at La Meli Villas.
General
Terms & Conditions below are for bookings made either directly via La-Meli Villas hotel website or buy any affiliated travel agent.
Early Check-Out
The property reserves the right to charge an early departure fee in the event a guest departs earlier than the original departure date.
Late Check-Out
Late checkouts are available upon request. Please contact Reception to check availability. Additional fees may be applied. A late check-out fee may apply if the property is not vacated prior to the set check-out time of the property.
Guarantee Policy
Deposit payment is payable at time of booking.
No Party Policy
La Meli Villas has a strict no party policy. In the event that any apartment/guest is identified as having a party, the hotel reserves the right to immediately request all occupants of the apartment up to, and including, the guest who has registered for the apartment to vacate the premises. In the event that an eviction does occur, the accommodation is non refundable. In addition the registered guests will be required to settle the account prior to departure for any expense resulting from additional cleaning of the apartment, replacement of any furniture/fixture/fitting breakage, as well as for any required repairs.
Identification
Upon arrival at your selected property Guests must provide valid Government issued photographic identification for security purposes. The booking must be under the name of the person checking in. In addition, the Guest must also provide a credit card in the name of the photographic ID. All Non-Indonesian guests must provide a copy of their Passport. Indonesian Residents must provide a copy of the Indonesian Identification Card. Failure to do so shall mean cancellation of your booking and loss of any booking payments.
Deposit Policy
La Meli Villas requires a minimum of 50% deposit at the time of booking. This can be paid via bank transfer or in cash if applicable. Payment of the balance is payable 2 weeks prior to check-in date or at time of booking if check in date is less than 2 weeks (14) days.
Facilities
If any feature/facility is essential for the guest in choosing a particular property, we recommend contacting the hotel prior to booking. La Meli Villas cannot be held liable for omissions or errors whether temporary or permanent of a property’s facilities and services. Photos shown on the website are indicative only and may not specifically represent the exact room allocated to you. Destination images featured on the La Meli Villas website may not represent the views offered from our locations. Accommodation facilities listed may not apply to all room types.
Internet Access
La Meli Villas Hotels and Resorts offers inclusive Wi-Fi internet access allows customers to connect to the Internet up to 3 mobile devices per booking. La Meli Villas Hotels and Resorts cannot be held responsible for non-availability of the Internet network, inability of accessing the Website, external intrusion, computer viruses, or non-authorized online transactions using our Wi-Fi access. Part of your accommodation booking includes a charge payable to Minor Hotels for internet on the terms set out in your guest registration card provided upon arrival.
No-Shows / Failure to Cancel
Each rate booked at a La Meli Villas property is subject to a Cancellation Policy. Failure to check in on the reserved arrival date will incur a penalty charge as detailed in the Cancellation Policy of the particular type of rate booked. We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error. We reserve the right to cancel or amend bookings if they do not adhere to our terms & conditions. If a guest chooses to shorten their stay or check out early a penalty charge will apply, as detailed in the Cancellation Policy associated with the rate booked.
Pricing Errors
La Meli Villas and its affiliates reserve the right to cancel contracts based upon incorrect information being displayed in relation to price, inclusions or service at any point in time.
Foreign Currency
Conversion into foreign currency is given as an indication and is not binding. Only the currency confirmed during your reservation is confirmed.
Relocation
In the event of a situation whereby the Property cannot provide accommodation as previously confirmed for whatever reason, the Property will undertake to relocate guests to a comparable alternate La Meli Villas property at its absolute discretion with no additional cost to the guest. Should the guest wish to choose a property of a higher standard other than offered under this condition, the guest will be required to pay any price difference. Should the guest not wish to accept the relocation, a full refund & booking cancellation may be granted.
Disclaimers
As a condition of your use of this Website, you warrant to La Meli Villas that you will not use this Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. Although La Meli Villas may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards, and the like on this Website, La Meli Villas is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such locations on the Website. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. La Meli Villas will fully cooperate with any law enforcement authorities or court order requesting or directing La Meli Villas to disclose the identity of anyone posting any such information or materials.
Limitation of Liability
Notwithstanding anything contained in these Terms and Conditions to the contrary, La Meli Villas and its affiliates shall not be responsible for indirect damage, damage arising from consequential damage or special circumstances, including but not limited to loss of revenue, loss of profit, loss of use, loss of opportunity, arisen out of the performance or non performance of obligations under this Terms and Conditions.
Insurance
La Meli Villas strongly recommends you purchase Comprehensive Travel Insurance. We suggest that the policy include, but not limited to, the following coverage – loss of payment through cancellation, loss or damage to personal baggage, loss of money and medical expenses.
Links to Third Parties
La Meli Villas does not control any third party website and is therefore not responsible for the content of any linked website or any link contained in a linked website. La Meli Villas provides such links only as a convenience to you and the inclusion of any link does not imply endorsement, investigation or verification by La Meli Villas of the linked website or any information contained in it.
Governing Law and Jurisdiction
The products and/or services described in and available through the site may not be available in your country. We make no representation that the services or products offered in the site are appropriate or available for use in any particular location. The site is operated from Indonesia and it is governed by the laws of Indonesia.
La Meli Villas “-10% Off other websites Campaign Terms and Conditions
*Terms and Conditions: La Meli Villas 10% off next best price guarantee applies only when the guest can prove that a better price for exactly the same booking, which includes:
Check In Date
Check Out date
Number of Adults
Number of Children
Room booked
At this point, La Meli Villas will not only match the other websites’ price but reduce it by 10%. This offer is limited and La Meli Villas reserves the right to cancel this offer at any time. The booking must then be made via the La Meli Villas website.
THIS OFFER IS NOT VALID FOR ANY “CONFIRMED” OR PRE-EXISTING BOOKING WHETHER BOOKED DIRECTLY WITH LA MELI VILLAS OR VIA ANY OTHER TRAVEL AGENT OR TRAVEL WEBSITE.